Contact Us

Questions? We’d love to hear from you.

Our experts are ready to help!

For Pet Owners or Animal Caretakers

Questions about using Pet-Ag products.

1-800-323-0877

FOR RETAILERS OR DISTRIBUTORS

Questions about ordering or selling Pet-Ag products.

1-800-323-6878

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Common Questions

Do your milk replacer powders need to be refrigerated?

Yes, all kitten and puppy milk replacers must be refrigerated after opening. Esbilac® and KMR® powders are milk-based and contain fat, therefore have the potential to spoil under certain conditions. They can also experience bacterial growth when stored improperly. The can of powder has to be kept in the refrigerator or freezer after it has been opened. The powders will keep in the refrigerator for up to 3 months, or in the freezer for up to 6 months.

Why are some milk replacer powder cans half-full?

Our powdered products are sold by weight, not by volume. We use the same size can for different weights of powder to keep prices low. As a result, some cans appear fuller than others. Regardless, all of our cans are filled with the appropriate amount of powder.

More Questions?

Pet-Ag, Inc.

180 Ryan Drive
Hampshire, IL 60140

847-683-2288
847-683-2343 (Fax)